Develop practical emotional intelligence skills to lead with empathy and clarity. The course focuses on self-awareness, social awareness, and relationship management for everyday leadership challenges.
Participants practice frameworks for feedback, conflict resolution, and stress management to improve team dynamics.
Course Content
Introduction to Emotional Intelligence (EI)
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Understanding EI and Its Importance
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Self-Awareness and Self-Regulation
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Emotional Triggers and Responses
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Conduct a Personal EI Assessment
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EI Basics
Social Awareness & Empathy
Relationship Management
EI in Leadership Decision-Making
Developing EI in Your Organization
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